Privacy Policy

1. Overview

Mandeaux Digital (“Mandeaux,” “we,” “us,” or “our”) values your privacy. This Privacy Policy describes how we collect, use, disclose, and protect personal information obtained when you visit mandeauxdigital.com, use our services, interact with our communications, or submit information through our website, chatbots, or forms.

2. Information We Collect

We may collect personal information directly from you or automatically through your use of our website:

• Contact & Inquiry Information: Name, email address, phone number, business name, website URL, and details provided when booking calls, requesting consultations, submitting inquiries, or ordering services.
• Conversational & Assistant Data: Messages, audio interactions, and requests submitted via our sitewide AI chatbot, Voice AI receptionist, or interactive tools.
• Automated & Analytics Data: IP address, browser type, operating system, referring URLs, device information, pages viewed, time spent, and interactions tracked via analytics and measurement cookies.

3. Tracking Technologies & Analytics

Our website utilizes cookies, web beacons, and similar tracking technologies to analyze site usage, improve customer experience, measure campaign effectiveness, and deliver relevant communications:

• Google Analytics / Google Tag: Used to measure website traffic, user interaction, and landing page performance.
• Meta Pixel: Used to measure advertising campaign performance, audience interest, and conversion activity across Meta platforms.
• Microsoft Clarity: Used to analyze visual page interaction, click patterns, and user experience behavior.
• Sharpware 360 Ecosystem: Connected tools, forms, calendars, and chat widgets used for lead management, communication, and workflow automation.

4. How We Use Your Information

We use collected information to:

• Provide, operate, maintain, and optimize our website and services
• Respond to inquiries, schedule calls, process orders, and manage client communications
• Send transactional communications, appointment reminders, and service updates via email or SMS (where consented)
• Measure, analyze, and improve website performance and marketing effectiveness
• Protect against fraud, unauthorized access, and legal liability

5. Text Message & Communications Policy

When you voluntarily provide your phone number to request information, schedule appointments, or use our services, we may send transactional or follow-up communications. We do not sell or rent phone numbers to third parties for marketing purposes.

6. Sharing & Disclosure

We do not sell personal information. We may share information with trusted third-party service providers (such as hosting, analytics, CRM, billing, and communication vendors) solely to operate our business and deliver services.

7. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

Email: legal@mandeaux.com
Address: 3705 Arctic Blvd, #2434, Anchorage, AK 99503, United States